Yes, it is entirely possible to take several food supplements at the same time.

However, if you are already taking supplements from another brand and/or if you are undergoing medical treatment, we strongly recommend that you seek the advice of your doctor or pharmacist before starting or combining any new supplementation.

Your safety and well-being remain our priority.

Yes, absolutely. Our programs have been designed to be complementary and can be followed simultaneously, with full coherence, to address different daily needs.

Yes, all our current formulas are unisex. Our products are suitable for both women and men.

Their formulas have been designed to meet essential well-being needs, regardless of gender.

To see visible and lasting results, we recommend a course of treatment for at least 3 months.

If your needs have been present for a long time, it is entirely possible to extend the treatment for an additional 3 months, or even to continue it on an ongoing basis. Our formulas are designed for long-term use, with no specific contraindications.

To go further and maximize the benefits of your treatment, discover all our tips in our Wellness Journal section.

Yes, absolutely. Our formulas have been designed for daily intake, or even several times a day depending on the formula, to support your body regularly and effectively.

Yes, all of our products are vegan, with the exception of our collagen, which is marine-sourced (fish).

We have selected Aquacol marine collagen.

Our collagen is patented, type I, known for its anti-aging efficacy proven by clinical studies, recognized for its essential role in the structure and quality of the skin. To optimize its effectiveness, this collagen is hydrolyzed, a process that transforms it into small peptides, more easily used by the body.

Thanks to a low molecular weight of approximately 2000 Daltons, assimilation is facilitated, without altering the taste experience: the collagen is completely neutral in taste, for a simple and pleasant integration into your daily routine.

Our collagen is Halal & Kosher certified.

Collagen plays a key role in maintaining the youthfulness and resilience of tissues, particularly in the skin and bone structure. This protein, naturally present in the body, contributes to skin suppleness, good epidermal integrity, and its moisture balance.

Over time — starting in the mid-twenties — the body's ability to produce collagen gradually decreases. This natural progression can result in skin that is less plump, more prone to dehydration, and loss of elasticity.

To support this process, our formulas have been designed as well-being drinks enriched with patented marine collagen peptides. Unlike topical treatments, whose action remains on the surface, oral intake allows the body to utilize these peptides in a more targeted and effective way.

Drinking collagen thus becomes an internal beauty ritual, ideal for supporting skin hydration, improving its texture, and strengthening its elasticity, while enjoying a comforting moment daily.

Over time, the body's natural ability to produce collagen gradually diminishes, a phenomenon that generally begins in the mid-twenties. This is when it becomes relevant to incorporate collagen into your daily beauty and wellness routine.

Scientific data show that regular consumption, around 10g per day, can sustainably support skin quality, nail strength, hair vitality, and joint comfort.

To ensure optimal effectiveness, our formulas provide 10g of hydrolyzed marine collagen per serving — a form particularly well absorbed by the body, ideal for a complete and continuous action.

The effects of collagen are not immediate: they are long-term. Generally, daily and regular intake for several weeks is necessary before the first benefits are observed, often around 8 weeks to 3 months.

Consistency is key. Regular consumption allows the body to fully utilize collagen and prolong its effects over time.

The Matirō subscription is available for all our products (including our packs). Subscription is only available on our website.

The subscription has been designed to simplify your life: you regularly receive your wellness essentials, without having to think about it, and you can take care of yourself throughout the year, with complete peace of mind.

At any time, you remain in control: your subscription can be freely modified or cancelled from your personal space on the matiro.co website. The Matirō subscription is available for all our products (including our packs). Subscription is only available on our website.

The subscription has been designed to simplify your life: you regularly receive your wellness essentials, without having to think about it, and you can take care of yourself throughout the year, with complete peace of mind.

At any time, you remain in control: your subscription can be freely modified or cancelled from your personal space on the matiro.co website.

Matirō dispatches orders within 48 hours (working days), and delivery then depends on our carrier. Delivery times are the sole responsibility of the carriers and Matirō cannot be held responsible in any way for failure to meet these deadlines.

Orders under €150 (approx. £135) shipped to the UK are not subject to customs duties. However, for orders exceeding this amount, customs duties may apply, in addition to VAT, in accordance with current legislation.

For now, we only ship to France and Europe for ecological reasons. Worldwide delivery will soon be available from our warehouses abroad.

You have 14 days from the receipt of your order to return a product to us. Return shipping costs are at your expense.

To be eligible for a refund, the product must be strictly intact, unopened, and in its original packaging.

Please ensure you include the following in your package:

• the product(s) concerned,
  
• your order number,
  
• your full contact details.

To ensure optimal processing, we strongly recommend using a shipping method with a tracking number.
Without tracking, no claim can be processed.

Products purchased online cannot be returned or exchanged in-store.

Any return not complying with the above conditions will unfortunately not be eligible for a refund.

RETURN ADDRESS

Matirō - Chez Source

78, Avenue de Champs Élysées

75008 Paris

France

The refund will be issued within a maximum of 14 days after receipt and validation of your return at our premises, directly to the payment method used during the purchase.

Initial delivery charges are not refunded.